Mike Marchev, CTC
Travel-Related Business Building Resources
"When the student is ready, the teacher appears."
“Your personal growth will come from only two sources:
(I can help you with #1. You are on your own with #2)
I'm Just Sayin' - Volume 1
- Adjust Your Attitude
- Make More Mistakes
- Enjoy Each Step Of The Journey
- Seek Success For Your Clients
- Respect Your Prospect’s Intelligence
- Focus On The Positives
- Distance Yourself From Your Competition.
- Practice
- ID Your Value Proposition
- Three Suggestions Worth Consideration
- It Isn’t Over Until It’s Over
- Take a Risk. Make a Change
- Define Your “Edge”
- Become The Exception
- Become Visible
- Lessons From a Blind Man
- Be Persistent
- Share Your Enthusiasm
- Follow Up Daily
- Selling Is No Longer A Numbers Game
- Like The People You Like
- Avoid These Ten Career-Busting Traps
- Speak The Truth
- Live Regret-Free
- Send More “Letters” Of Chance
- Make Things Happen
- Stick To The “Done-Dids”
- Take Power Walks
- Get (and Keep) Your Act Together
- Ask for the business
- Focus on “Them”
- Elephants Don’t Bite
- Execute
- Concentrate
- Fail Faster
- Fill a Need
- Stop “Selling”
- Enthusiasm Sells
- Friendly Alliances
- Your Call Is Important To Us ….Not!
- Be Empathetic
- Little Things Count
- The Seinfeld Letter
- Don’t Get Blind-Sided
- Bob Cat Dancing
- Come Prepared
- Competence
- The Power In Keeping Your Word
- Down Time Is Learning Time
- Drop Your Rock!
- The Mind Quits First!
- Poor Service Prevails
- Be The One “Good One”
- Make The Call!
- Is Your Business Failing?
- Focus! Worth Repeating
- Avoid Email’s “Dead Zone”
I'm Just Sayin' - Volume 2
Volume 2 consists of 57 additional business and personal development articles. Topics touched on in Volume 2 include Target marketing; Multitasking; Simplifying; Execution; Lessons from other industries, Professional repetition; Follow up; Avoiding laziness at all costs … and more.
- What’s Next?
- The Ideal Sales Strategy
- Stuff Happens
- Be Happening!
- Selling Is No Longer A Numbers Game
- You Don’t Have to Like “Everybody”
- Believe It or Not, Stress Is An Option
- Marketing Works … But Only If You Do
- Respond To Leads Promptly
- TGIT: Thank Goodness It’s Today!
- Sometimes Things Actually Do Work
- Stop. Think. Observe. Act.
- It Isn’t Over Until It Is Over
- Your Tone Speaks Volumes
- You Market For Tomorrow
- You Didn’t Get This Far By Accident!
- The Importance of Leading a Disciplined Life
- Take Responsibility For Your Future.
- Multitasking Is a Game For Clowns
- A Gentle “Wake Up Call” Might Be In Order
- Clarity of Intention
- Are You Doing Enough “Laughing & Scratching?”
- Stop Worrying and Hit The Ball
- A Lesson From Your Morning Crossword Puzzle
- Read That Book Again
- Books And Crossword Puzzles: Part 2
- Don’t Stop Thinking About Tomorrow
- Elephants Don’t Bite
- Failure Is Not Something To Avoid
- I Love It When a Plan Comes Together
- You Can’t Tell a Book by Its Cover
- The Next One Could Be the Big One
- Podcasts “R” Us
- Simple Is Better
- Some Ideas Are Worth Repeating
- There’s No Such Thing As “Down-Time”
- The Path to Success Is Usually Less Travelled
- Nobody Owes You a Living
- Don’t Bite Off More Than You Can Chew
- Choose Your Words Wisely
- Execution
- Marketing Strategy #7: The Interview
- Lessons From a Fabric Store
- Are You Climbing Up the Wrong Ladder?
- Repetition Is Not a Bad Thing
- Are You Protecting Your Greatest Asset?
- Don’t “Throw In The Towel?” Not Yet!
- Three “Brilliant” Reminders
- Some Good Advice for Job Seekers
- Cool Your Jets!
- In Search of That Elusive “One Thing”
- From Annoying Pest to Welcome Guest
- Follow Up Never Goes Out of Style
- What Does a Clogged Gutter Have to Do with Anything?
- My Thoughts on Integrity Selling
- “Lazy” Is Not a Flattering Characteristic
- Are You Becoming Lazy? Part Two
I'm Just Sayin' - Volume 3
Volume 3 consists of 57 additional business and personal development articles. Topics touched on in Volume 3 include: Your important “A” List; Your voice is critical; Taking action; Lessons from a former Quarterback; Podcasting; Doing what works; Snail mail effectiveness …and more.
- THE GOOD OLE DAYS ARE STILL AHEAD
- FLYING AROUND THE WATER TOWER
- MARKETING IS NOT FOR THE LAZY
- “THE HAY IS IN THE BARN”
- THE “DEADLIEST” SALES MISTAKE
- YOUR REAL “A” LIST
- PEOPLE ARE WATCHING. (“WALK YOUR TALK”)
- SMALL WINS LEAD TO BIG RESULTS
- IT IS BETTER TOGETHER
- IT’S TIME TO COUNT OUR BLESSINGS
- YOU CAN START TOMORROW?
- IS YOUR QUALITY CONTROLLED?
- A LESSON WORTH REPEATING
- TELL ME THE TRUTH!
- WE ALL CAN BE BETTER HUMANS!
- “FINE” IS NEVER GOOD ENOUGH
- LESSONS FROM A FORMER QUARTERBACK
- YOUR “TONE” SPEAKS VOLUMES
- A NOTE TO MYSELF
- THESE LETTERS WILL HELP RUN YOUR BUSINESS
- PICK UP THE PHONE. MAKE THE CALL
- FIVE EFFECTIVE SALES REMINDERS
- SIX CUSTOMER SERVICE REMINDERS
- THE PROVEN SUCCESS FORMULA: MOTIVATION
- WHAT DOES CALKING HAVE TO DO WITH YOU?
- MEDIOCRITY IS NOT A GOOD THING
- THE POWER OF THE WELL-EXECUTED “LAUNCH”
- KAIZEN REVISITED
- DON’T SELL “SNAIL MAIL” SHORT
- IT IS TIME THAT YOU MAKE YOUR MOVE
- I KNOW YOU’RE BUSY SO I’LL LET YOU GO!
- READY OR NOT HERE COMES TOMORROW.
- WOULD’VE – COULD’VE – SHOULD’VE
- THE FOUR D’S
- GET YOURSELF IN POSITION TO WIN
- YOU HAD ME AT “HELLO!”
- WHO REMEMBERS THE “E-TICKET?”
- WHAT ARE YOU WAITING FOR?
- PLAYING TENTATIVELY IS FOR LOSERS
- NOBODY CARES ABOUT YOU!
- PODCASTS: “THE TALK OF THE TOWN”
- PLAYING IT SAFE MAY NOT BE YOUR BEST MOVE
- “YOU’VE GOT THIS!”
- DON’T MESS UP YOUR FUTURE
- I DON’T WANT TO BOTHER PEOPLE
- FIRST THINGS FIRST
- DO WHAT WORKS
- JUST DO IT!
- MY INTERVIEW ON LATE NIGHT TELEVISION
- 2 PLUS 2 WILL ALWAYS EQUAL FOUR
- AS LONG AS WE ARE TELLING THE TRUTH …
- CUSTOMER SERVICE! WHAT A UNIQUE CONCEPT.
- CALL ME MIKE.
- EARNING TRUST TAKES TIME
- WATCH YOUR TONE
- EMAIL IS NOT DEAD. IT JUST NEEDS A TUNE-UP!
- SOME SITUATIONS NEVER NEED TO HAPPEN
I'm Just Sayin' - Volume 4
Volume 4 consists of 57 additional business and personal development articles. Topics touched on in Volume 4 include: Lessons from a blind man; The lost art of telling the truth; Making each new month count; Stop shooting yourself in the foot; Getting your uniform dirty …and more.
- First Things First: Attitude Adjustment
- You Can Change YOUR World
- Take Responsibility of Your Attitude and Your Future
- Not Seeking Success … For Your Clients
- Do Not Underestimate Your Prospect’s Intelligence
- Don’t Focus on Negatives
- The 1.6% Rule
- Practice. Practice
- Stick to Your Value Proposition
- Who Is “Wagging” Your Shop?
- Three “Huge” Suggestions
- Am I the Only Lazy Slug Out There?
- Lessons From the TV Show, Shark Tank
- Change Your World!
- But I Don’t Want to Bother People
- Lessons From a Blind Man
- Don’t Quit: The 50-25-80% Rule
- Attitude-Skills-Knowledge
- Follow Up: The Missing Ingredient
- Your Biggest Problem
- No Regrets
- I Love These Stories
- The Power in Keeping Your Word
- Your Single Biggest Problem
- Down Time Is Learning Time
- The Elusive Magic Pill
- Always Ask for The Business
- Focus! Worth Repeating
- How to Beat Your Travel Email’s Notorious “Dead Zone”
- “Fun is Me!”
- How Marketing Works
- Testimonials Are Powerful Things
- Do You Really Care?
- Hit Me with Your Best Stuff
- Stop Bowling Alone
- Stuff Happens!
- The Ideal Strategy
- Seen From a Different Angle: The Missing Ingredient
- Do You Get Tired Of Hearing Yourself Talk?
- Is Your Net Working?
- 41.Building A Business Verses Planting Grass?
- You Can Thank Me Later
- To Tell You the Truth
- Are All Small Businesses Going to Hell in A Hand Basket?
- Don’t Sell “Trust” Short
- Define Your Home Run
- Yes! It Can Happen to You
- Get Out of Your Comfort Zone
- Some People Insist on Shooting Themselves in The Foot
- Many Think, Some Talk, Few Do
- I Am a Lot Smarter Than You!
- Make This Month Count
- I Bet You Have Heard of Justin Bieber
- “I Know” Are My Two Least Favorite Words
- Don’t Make This Thing Harder Than It Has to Be.
- Another Long Shot Beats the Odds
- My Advice to You: “Get Out There!”
I'm Just Sayin' - Volume 5
Volume 5 consists of 57 additional business and personal development articles. Topics addressed in Volume 5 include: Shattering the four myths of sales; Stop being the victim; Refusing to bore people; A timely wake-up call; Beer for your horses; Identifying the missing link…and more.
- NO EXCUSES
- YOU HAVE A DUAL PURPOSE
- “BORE” IS A FOUR-LETTER WORD
- YOU’RE IN THE MARKETING BUSINESS
- HAVE YOU EVER BEEN “NAILED
- WHERE THE RUBBER MEETS THE ROAD
- INCENTIVES WORK
- GIVE ‘EM A CALL!
- WHAT ARE YOU WAITING FOR?
- THE CUSTOMER FOUR-STEP
- WHAT WAS THE LAST NON-FICTION BOOK YOU READ?
- PEOPLE LIKE PEOPLE WHO LIKE THEM
- THINK TWICE BEFORE SENDING THAT EMAIL!
- STOP PLAYING THE VICTIM
- AN OBJECT IN MOTION TENDS TO STAY IN MOTION
- THE ART OF LEARNING
- AUTHENTICITY!
- WALK YOUR TALK
- BRIGHTEN UP. SHOW UP. SPEAK UP
- THE POWER OF THE “BREAK”
- SALES IS A PROCESS
- YOU ARE NOT FOR EVERYBODY
- WITH JUST A LITTLE COACHING
- UNSOLICITED EMAILS CAN PROVE TO BE OPPORTUNITIES ..
- SUMMER IS OVER
- SLOW DOWN, YOU’RE MOVING TOO FAST
- ANSWERING BLOGS AS A MARKETING STRATEGY
- WHICH WAY TO GO
- USING ALL AVAILABLE TOOLS: THE PRESS RELEASE
- IS YOUR CLOTHES DRYER SQUEAKING?
- REFUSE TO BECOME BORED
- WHOSE IDEA WAS THAT?
- HAVE YOU TRIED “THINKING” LATELY?
- I’M JUST SAYIN’
- MY MOST RECENT “WAKE-UP CALL”
- IT ISN’T OVER UNTIL IT’S OVER
- NAME AND FACE RECOGNITION CAN BUILD YOUR BUSINESS
- A JOURNEY OF 100 MILES BEGINS WITH A SINGLE STEP
- CLOSING (SALES) IS FOR “BEGINNERS”
- SHATTER THE FOUR SALES MYTHS
- THINK LIKE A PRO!
- DO WHAT WORKS … AGAIN AND AGAIN
- EARNING TRUST TAKES TIME
- STOP TO SMELL THE ROSES!
- AS LONG AS WE ARE TELLING THE TRUTH
- PEOPLE LIKE PEOPLE WHO LIKE THEM
- THE WARM VS. COLD CALL
- YOU MUST CONTINUALLY EARN YOUR STRIPES
- CONFIDENCE IS KEY
- DRESSBARN SERVES AS AN IDEAL MOTIVATOR
- BUSINESS SAVVY DO’S AND DON’TS
- PART 1: A STRATEGY FOR SUCCESS
- PART 2: A STRATEGY FOR SUCCESS
- IT’S ALL ABOUT ‘THE ACTION’
- SAME OLD, SAME OLD: 1987 REVISITED
- WHISKEY FOR MY MEN AND BEER FOR MY HORSES!
- DON’T WORRY. BE HAPPY
100 Bedtime Stories for Travel Professionals
100 Bedtime Stories for Travel Professionals. This collection of 100 articles features sales, customer service, marketing and personal motivational lessons, stories and reminders. Read just one article each night and in a little over three months, you will be miles ahead of your competition.
- Who’s Next?
- The Ideal Sales Strategy
- Stuff Happens
- Be Happening!
- Selling Is No Longer A “Numbers Game”
- Who Said You Have to Like “Everybody?”
- Believe It Or Not, Stress Is An Option
- Marketing Works … But Only If You Do
- Respond To Leads Promptly
- TGIT: Thank Goodness It’s Today!
- Sometimes Things Actually Do Work
- Stop. Think. Observe. Act.
- It Isn’t Over Until It Is Over
- Your Tone Speaks Volumes
- You Market For Tomorrow
- You Didn’t Get This Far By Accident!
- The Importance of Leading a Disciplined Life
- Take Responsibility For Your Future
- Multitasking Is a Game For Clowns
- A Gentle “Wake Up Call” Might Be In Order
- Clarity of Intention
- Are You Doing Enough “Laughing & Scratching?”
- Stop Worrying And Hit The Ball
- A Lesson From Your Morning Crossword Puzzle
- Read That Book Again
- Books And Crossword Puzzles: Part 2
- Don’t Stop Thinking About Tomorrow
- Elephants Don’t Bite
- Failure Is Not Something To Avoid
- I Love It When a Plan Comes Together
- You Can’t Tell a Book By Its Cover
- The Next One Could Be The Big One
- Podcasts “R” Us
- Simple Is Better
- Some Ideas Are Worth Repeating
- There’s No Such Thing As “Down-Time”
- The Path To Success Is Usually Less Traveled
- Nobody Owes You a Living
- Don’t Bite Off More Than You Can Chew
- Choose Your Words Wisely
- Execution
- Marketing Strategy # 7: The Interview
- Lessons From A Fabric Store
- Are You Climbing Up The Wrong Ladder?
- Repetition Is Not a Bad Thing
- Are You Protecting Your Greatest Asset?
- Don’t “Throw In The Towel?” Not Yet!
- Three “Brilliant” Reminders
- Some Good Advice For Job Seekers
- Did Somebody Say “Attunement?”
- In Search Of That Elusive “One Thing”
- From Annoying Pest To Welcome Guest
- Follow Up Never Goes Out of Style
- What Does a Clogged Gutter Have To Do With Anything?
- MY THOUGHTS ON INTEGRITY SELLING
- “Lazy” Is Not a Flattering Characteristic
- Are You Becoming Lazy? Part Two
- The Good Ole Days Are Still Ahead
- “Flying Around The Water Tower”
- Marketing Is Not For The Lazy
… and 40 more articles of interest
21 Life-ChangingTips: For The College Bound High School Graduate
The PERFECT gift for the high school graduate.
21 Life-Changing Tips for the High School Graduate heading off to college. “I wish I knew then what I know now.” This is my candid advice to those wrapping up their high school days and heading out into the “real” world. Adopt half of my suggestions and go to the head of the class.
Tip #1: Fail faster
Tip #2: Don’t quit too soon
Tip #3: Be coachable
Tip #4: Don’t sell yourself short
Tip #5: Lose the “I.” Use the “you”
Tip #6: Make people glad they know you
Tip #7: Ask more questions and practice what you learn
Tip #8: Credit card balances can ruin your life
Tip #9: Ask for help
Tip #10: Choose your peeps wisely
Tip #11: make your last impression last name
Tip #12: Don’t be too quick to judge
Tip #13: Be on time
Tip #14: Be first. Speed winds
Tip #15: Strive for balance
Tip #16: Make somebody’s day
Tip #17: Focus
Tip #18: Start saving today
Tip #19: Read like, your future depends on it
Tip #20: Adopt the Rule of 7
Tip #21: If you say it, do it
21 Life-Changing Tips: For Work Bound High School Graduates
The PERFECT gift for the high school graduate.
21 Life-Changing Tips for High School Graduates heading off to begin their working careers. Regardless of whether you decide to continue your formal education or not, these twenty-one “reminders” will help position you as the obvious choice for employment.
Tip #1: Fail faster
Tip #2: Don’t quit too soon
Tip #3: Be coachable
Tip #4: Don’t sell yourself short
Tip #5: Lose the “I.” Use the “you”
Tip #6: Make people glad they know you
Tip #7: Ask more questions and practice what you learn
Tip #8: Credit card balances can ruin your life
Tip #9: Ask for help
Tip #10: Choose your peeps wisely
Tip #11: make your last impression last name
Tip #12: Don’t be too quick to judge
Tip #13: Be on time
Tip #14: Be first. Speed winds
Tip #15: Strive for balance
Tip #16: Make somebody’s day
Tip #17: Focus
Tip #18: Start saving today
Tip #19: Read like, your future depends on it
Tip #20: Adopt the Rule of 7
Tip #21: If you say it, do it
How To Capture More River Cruise Business
How To Capture More River Cruise Business clearly outlines a path to quicker sales and higher profits. If Willie Sutton robbed banks because that is where the money was, than you should be focusing on river cruising for the exact same reason. Bonus Material: The Eight Buying Triggers.
You And The River
The Perfect Niche
Why The River
Getting Down To Business Presentation Strategy
The “Lunch & Learning”
Say Good Bye To The Data Dump
Sales Letters
- Letter #1 focuses on the WHY
- Letter #2 explains your WHAT
- Letter”#3 details the HOW
The Follow Through
What’s Next?
Part II: Mental Triggers:
- Authority
- Reciprocity
- Trust
- Anticipation
- Likeability
- Community
- Scarcity
- Social Proof
A Checklist
How To Write a Sales Letter
How To Prepare a Meaningful Handout
Become The Exception
BECOME THE EXCEPTION Many Americans seem to have been stricken with the disease “quit-itis.” They quit everything too soon. It is almost an epidemic. From marriages to diets. From jobs to exercise programs. The malady is even more acute in the sales profession. This book will help you “Become The Exception” to this sad statistic. You can become among the elite of the sales world who know how to keep a prospect and convert that prospect to a loyal client. Learning how is not going to be painful. In fact, it will be a wonderful adventure.
The Six Sections In This Book Include:
- Shattering the Myths of Sales
- A Basic Sales System That Works
- Mike Marchev’s Rules To Sell By
- Correcting and Avoiding Common Marketing & Sales Mistakes
- More Strategies For Expanding Your Business
- Winning Over Your Prospects and Clients
The MORE-ON Series
The “More-On” Series is an off-shoot of the popular Dummies Books and Idiot’s Guides. In no way am I insinuating you are less than squared-away. Quite the contrary. You being here is a clear indication that you are receptive to learning and becoming the best in the business.
It just may be time to learn a little more about these key topics.
MORE-ON Marketing
MORE-ON Marketing. If your success could be attributed to a single word it would be marketing. To borrow from a popular definition, marketing involves the necessary steps to get the right people to know you, like you and trust you. Marketing is not selling. Marketing sets the stage for future sales.
An Executive Summary
Chapter 1: identifying your ideal client
Chapter 2:Your marketing message
Chapter 3: Making a good first impression
Chapter 4: Business development
Chapter 5: Marketing materials, weapons, and tools
Chapter 6: Your website
Chapter 7: Collaboration: Working together
Chapter 8: Spreading the good word (Advertising)
Chapter 9: More-on email marketing
Chapter 10: PR (Public Relations)
MORE-ON Avoiding Common Marketing Mistakes
MORE-ON Avoiding Common Marketing Mistakes. Fifteen of these errors are listed in this report. Once you recognize what could go wrong, you will be in better position to make certain everything will go right. You do not have to make building your business harder than it needs to be.
Marketing Mistake #1: You don’t know to whom you are marketing.
Marketing Mistake #2: You don’t know why your customers buy.
Marketing Mistake #3: You are not “totally” client centered.
Marketing Mistake #4: You have no marketing plan.
Marketing Mistake #5: You are not persistent.
Marketing Mistake #6: You expect the prospect to do too much work.
Marketing Mistake #7: You fail to ask for the business.
Marketing Mistake #8: You are boring people.
Marketing Mistake #9: You fail to connect often enough.
Marketing Mistake #10: You let past buyers and customers get away.
Marketing Mistake #11: You don’t seek to sell what is “right.”
Marketing Mistake #12: You are not ready when your prospects are ready.
Marketing Mistake #13: You think like an order-taker, not a marketer.
Marketing Mistake #14: You don’t use “What Next?” thinking.
Marketing Mistake #15: You quit too soon.
MORE-ON Sales
MORE-ON SALES. Selling has become the most misunderstood discipline when it comes to growing a profitable business. It has more to do with establishing relationships than it has to do with overcoming objections, up-selling and closing. This booklet in the More-On Series will have you once again pointed in the right direction while enjoying the entire process.
RULE #1: Adopt the Proper Mind-Set:
RULE #2: Stop Trying to Sell
RULE #3: Split Your Audiences Into Two Groups
RULE #4: Approach Every New Introduction With Optimism
RULE #5: Practice The “Platinum Rule”
RULE #6: Use Speed To Your Advantage
RULE #7: Target Your Market
RULE #8: Display Your Emotional Intelligence
RULE #9: Keep On Keeping On
RULE #10: Cream Rises to The Top
Final Remarks
MORE-ON Avoiding 11 Common Sales Mistakes
More-On Avoiding Selling Mistakes lists eleven areas where many professionals shoot themselves in the foot. By simply recognizing these traps is the first step to ensure you do not fall victim to unnecessary disappointment. Topics address the importance of paying attention to the details.
Sales Mistake #1: Trying To Up-Sell!
Sales Mistake # 2: Not being obsessed with helping people.
Sales Mistake #3: Not listening to the prospect.
Sales Mistake #4: Not empathizing with the prospect.
Sales Mistake #5: Seeing the prospect as an adversary
Sales Mistake #6: Becoming distracted
Sales Mistake #7: Not taking detailed notes
Sales Mistake #8: Failing to follow through.
Sales Mistake #9: Failing To Focus
Sales Mistake #10: Not planning the day efficiently.
Sales Mistake #11: Not looking your best.
MORE-ON Crafting an Effective Elevator Speech
More-On Crafting an Effective Elevator Speech. “You had me at hello.” Establishing interest and a meaningful connection early in initial conversations is a skill every entrepreneur needs to master. This booklet is all about setting the stage for capturing attention the natural way.
What exactly is an Elevator Speech.
How to use it.
Where to use it.
When to use it.
How long should it be.
MORE-ON Time Management
More-On Time Management provides fifteen practical strategies designed to limit stress while being more productive as you continue to build your business. From learning to say “no,” to utilizing templates; from remembering passwords to utilizing an easier filing system, your daily activities will run smoother with less hassle.
- Do Everything You Can To “Win”
- Learn To Say “No”
- Initiate Forward Progress
- Perform Your Work In Segments
- “Down Time” Is a Beautiful Thing
- Begin Your Day Earlier
- Sharpen Your Ax
- Adopt a Logical Filing System
- Naming Documents For Easy Retrieval
- Remembering Passwords
- The “Plan”
- The Power of Leverage
- Using Templates
- When Good Enough Is Good Enough
- Sometimes It Is Time To Quit
MORE-ON Customer Service
More-On Customer Service. This book is packed with ideas and reminders of how you can grow your business by giving your customers the genuine and sincere treatment they expect. When Mike suggests that you start “treating your customers like dogs” you would be wise to heed his advice.
- Treat Your Customers Like Dogs
- Customer Service Avoidable Errors
- The Secret Behind Customer Loyalty
- Customer Service Positioning Statement
- A Winning Success Formula
- What Most People Want
- Customer Service Rationale
- A Few Facts & Some Rules
- Seven More Customer Service Mistakes
- Why People Can Be Difficult
- Why People Object
- Common Sense Reminders
GET MORE Travel Business
Get More Travel Business provides sixteen strategies to overcome procrastination and get the ball rolling in a proactive direction. All sixteen suggestions have been proven to work and are all “do-able” and “cost-effective.”
Strategies:
- Love The One Your With
- Mine Your “Dead Files”
- Seek Supplier Assistance
- The Mini Blitz
- The Mini-Billboard
- The Marketing Two-Step
- Send News Clippings Or Internet Clips/Videos
- Speak At Local Schools
- Write Success Letters
- Become An Authority Figure
- Donate Newsletter “Fillers”
- Become a Q&A Columnist
- Facilitate Zoom Meetings
- Distribute Press Releases
- Become a “Player”
- Interview Local Travelers