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Failure To Make Eye Contact

January 20, 2013 Mike's Musings

600px-Stop_sign.svgOften times I become mildly embarrassed when I hear myself reminding people of what they should already know. But they don’t. So I do. And I continue to get mildly embarrassed.

Today’s reminder comes via a Sun Sentinel Sunday Morning news article titled “New Rules to Aid Struggling Home Owners.” My message has little to do with home owners, and much to do about you, the professional sales person.

In a pull-out box labeled  Stat of The Week, the following percentages were listed as “common interview problems.” If the shoe fits … wear it. I truyly hope I am not talking to you.

Failure to make eye contact: 72%

Appearing disinterested: 62%

Answering cell phone or texting: 60%

Dressing inappropriately: 60%

Talking negative about competition: 58%

Failure to smile: 42%

Bad posture: 38%

Weak handshake: 28%

There is only one word for this observation and for this behavior: Incredible.

I am not talking about some fictitious sales wanna-be. I may be talking about you … in one or more of these instances cited above. If not, good for you. If yes, fix whatever needs fixing at once.

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