This just in. Are you guilty of being good at too many things? LinkedIn Groups Group: Travel & Tourism Industry Professionals Worldwide “I specialize in Team Building, Continuous Improvements, Cost Control, Customer Relations, Customer Satisfaction, Customer […]
My Last Thought in 2010. (A bit disjointed, but what else is new?) Today’s message comes via a 4:30 a.m. unplanned and unscheduled “wake-up” call. Nothing to worry about … just an old seasoned marketing […]
This is the first of a three-part series of meaningful reminders from recently retired talk show host, Larry King. Think about it, and stay tuned for Part Two. Think about the other person (and show […]
If you are over the age of 35 and happen to have children, nephews or neighbors over the age of 10, you know exactly what I am about to say. Young people seem to “know” […]
There is a thin line between “customer service” and being a door mat. Remember–you can’t be all things to all people. If there is one common refrain I hear (and if I’ve heard it once, […]
As sales and marketing advice goes, this may very well be up there with the best of it. I was reminded of this natural phenomenon this week, and I could not find my way to […]
A mistake that many sales professionals make is that they are shortsighted when it comes to evaluating their customers. With the blame pointing toward a tough economy, too many sales people try to rush the […]
Although there may not be any “do-overs” or mulligans in business these days, there is certainly time and rationale for “Do-Agains.” Let me explain. I recently sent out a blast email promoting one of my […]